Q1: Can we OEM/ ODM ?
A: OEM and ODM both are available.
Q2: Can I have a sample order for LED light products?
A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.
Q3: Are you a factory or trading company?
A: We are factory. Welcome to visit our factory at anytime. Our factory is in Hefei City, Anhui Province, China.
Q4: How about quality control in your factory?
A: We strictly operate full QC process,such as incoming inspection,process inspection,final inspection. Each engine,generator and water pump must be tested in production line.
Q5: How about the leadtime of order?
A: 5-7 days for sample order, 15-25 days for mass production order base on order quantities.
Q6: How do you ship the finished products?
A: By SEA, AIR or Express (DHL, UPS, Fedex, TNT, etc) are optional
Q7: How to proceed an order for light tower?
A: Firstly, please let us know your detail requirement and application environment.
Secondly, we will recommend some suitable products and solutions to you according to your request.
Thirdly, after confirm all the details, customers will issue the purchase order and make the payment to confirm, then we start for the production and arrange the shipment.
Q8: Do you offer guarantee for the products?
A: Yes, we offer 2-5 years warranty to our products.
Q9: How to deal with the defective?
A: All of our product are produced in strict quality control system, the defective rate is less than 0.2% according to our shipment records. If there is any defective during the warranty, please provide the picture or video for the working situation of the defective lights, we will ship the new lights to you within a few days or send it together with your next order.